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November 19, 2007
||Due to Demand 2nd Telephone Reservations Seminar Program Planned at
"We had a great year.
Sending our reservations staff to the telephone reservations seminar was a big
part of that success," said one reservations manager whose staff attended one
of the Signature telephone reservations training seminars sponsored by America
Outdoors last year.
Due to demand, we've
added a second, all-day reservations training seminar to this year's Marketing
and Management Conference in Reno. This session is for front line reservations
staff and is a great way to teach the skills to turn your telephone staff into
professional sales and customer service agents.
The new session added is
on Friday, December 7th . 12 people are already signed up, leaving only 6 slots
open. If you are already registered for the conference, the additional charge
for this session is only $125 due to the extra costs of this program and the
small class size. The seminar will run from 8:30 PM to 4:00 PM on December 7th.
Contact the AO office to sign-up. 800-524-4814.
Money on Your Visa /MasterCard Processing Costs Let LaSalle Merchant Services
(formerly AAMS) Analyze Your Statement at Confluence
Recently, one of our
members discovered that he was paying higher processing costs for his Visa and
Mastercard processing because his transactions often did not include all the
information necessary to get the lowest possible rate. In this case the
customer's zip code was not included in the information transmitted during
processing. Mandatory Payment Card Industry security compliance may add further
processing costs unless you've done your required compliance. Check out the
article on the AO website for security procedures you need to follow to keep
your data safe and avoid crippling fines for a security breach.
Bring your statement
to the America Outdoors Conference in Reno to have LaSalle Merchant Services
(formerly AAMS) go over your bill to help you lower your rates. You could save
the costs of your trip. You will also learn more about PCI Compliance at the
seminar on Financial Controls scheduled for Wednesday, December
||Plan to Do
Your Pre-season Buying with These Great Exhibitors at the Sold Out AO Trade
Show in Reno
||Attend Confluence and buy from
this great lineup of vendors:
Achilles Inflatable Craft * Adventure Central * Adventure Sports
Online/Outdoor Mind * Adventure Travel Media Source * AIRE, Inc. *
AllAboutRivers.com/Quicksilver Interactive * ALPS Mountaineering * Aventuras
Panama * Bio Bio Expeditions * Blue Tent Marketing * Caviness Woodworking
Company, Inc. * CBIZ Insurance Services * Clavey River Equipment * Compendium
Software * Confluence Internet Services * Creative Bus Sales, Inc. * Croakies *
Custom Inflatables * Demaree Inflatable Boats, Inc. * Down River Equipment, Co.
* Duck Company, The * East-West Printing * EMI Sportswear * Evergreen USA *
G.A. Printing * Gattuso Distributing, Inc. * Gillingham & Associates *
Gorilla Graphics * Grand Roi Enterprise Co., Ltd. * High Range Designs * High
Wind Productions * Huge Sportswear * Hyside Inflatables * Icee-Kool * Ideal
Gifts and Photos, Inc. * Industrial River & Surf * Innovative Retail
Partners, Inc. * J. America * Jack's Plastic Welding, Inc. * Johnson Outdoors *
K & K Insurance * K-Pump Inc. * Lakeshirts * LaSalle Merchant Service * Man
of Rubber * Maravia Corporation * Morrison Communications * Mountain Shades,
Inc. * MV Sport/Weatherproof * NRS * Ohiopyle Prints, Inc. OPI * Ouray
Sportswear * Outbound Software * Paddlesports Warehouse * Partner Steel Co.,
Inc. * Ram Offset Lithographers, LLC * Reeves * RESMARK Systems * RESTOP
Products div. American Innotek * Rios Tropicales * Sattler Insurance Agency *
Sawyer Paddles and Oars * Sea Kayak Adventures * Smoking Needle Productions *
Sports Accessories America * Star Inflatables * Taylor Bus Sales * Techstyles
Sportswear * The Schneider Group * Thompson-Gusic Insurance Group * Triptiva
Reservation & Management Software * UCS Wireless * Valley Paddles *
Vanguard Inflatables * WELD * White Water Manufacturing/SOTAR * Wilderness
Medical Associates * Wilderness Solutions * WOGA - EIB * Woodland Power Stove *
Zebec / Woosung I.B. Co., Ltd.
Thanks to our 2007
LaSalle Merchant Services,
||Return to top of
Outdoors® Inc., PO Box 10847, Knoxville, TN,
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