Depending on the size and logistics of your outdoor industry business, you may be utilizing a booking software platform to manage reservations and office operations. For many outfitters, the tough part is determining what platform might work best for their operation, with so many on the market. We’ve compiled a list of the top Restech platforms used by members of the America Outdoors community to help you gain some insight into what each system offers. The platforms included in this article are America Outdoors members.
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Which Restech Platform is right for you?
We asked each platform to share a short description of their services, their top 3 features for outfitter companies, and if they serve single-day or multi-day operators. Below you will find their responses and links to their websites, as this is meant to be a jumping-off point for you to begin your research.
AdventureRes
AdventureRes is built by a team with firsthand knowledge of managing outfitting businesses. Our highly configurable system has the key ingredients to effectively handle both activity and lodging reservations, manage complex operations, schedule staff, and solve unique business challenges using its deep features and functionality.
Top 3 Features for Outfitters:
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Built-in time-saving modules that share real-time data between reservations, activity operations, and resort operations
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Configuration settings that allow you to solve your unique operation challenges
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Easy to use with in-depth documentation, training, and support
Adventure Res supports both single-day & multi-day operators, as well as lodging.
Learn more.
Adventure Office
Adventure Office is a complete & robust software solution that combines all the tools you need to run your adventure business in one location, all backed by an industry-leading support team to help you as needed.
Top 3 Features for Outfitters:
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Operations Management, including employee scheduling and resource management
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Flexible inventory setup options to accommodate activities, lodging, rentals, retail, gift cards, and even more
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Customer Support available at the click of a button by chat, phone, and email
Adventure Office supports both single-day & multi-day operators, as well as lodging.
Learn more.
Arctic Reservations
Arctic Reservations is a total reservation and customer management system designed in collaboration with some of the leading rafting and outdoor adventure outfitters resulting in software tailored to the specific needs of the outdoor industry.
Main Software Features: Arctic’s top features for outfitters are unique to each individual operation. The Arctic team encourages a conversation for anyone potentially interested in the platform, in order to determine the top features unique to your business.
Arctic supports both single-day & multi-day operators.
Learn more.
FareHarbor
Fareharbor is an all-in-one booking solution and business management platform that makes it easy to operate your tours, activities, rentals and attractions.
Top 3 Features for Outfitters:
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Optimized for high-volume and mobile bookings
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Fast, offline check in: Mobile app speeds up check-in with offline capabilities and QR ticket scanning
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Flexible staff management: Automatic emails and push notifications provide your crew with their schedule and details like number of customers and meeting points.
Fareharbor serves both single-day & multi-day businesses.
Learn more.
The Flybook
The Flybook reservation software takes “software as a service” seriously as we prioritize service through support staff locally (US) based, with previous guide and operator experience, and by treating our customers as partners as we continue to develop our product to fit their evolving needs.
Top 3 Features for Outfitters:
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Guide scheduling and resource management; guides can be scheduled for trips (and notified!) and equipment is allotted to reflect accurate availability online and in your back office.
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Specialized features that are purpose-built for unique offerings like lodging and rentals
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Integrations with industry-leading entities such as Airbnb, GetYourGuide, Swell, TOMIS, and more
The Flybook serves both single-day & multi-day businesses.
Learn more.
Origin
Origin is a platform offering modern, purpose-built tools for tour operators to boost efficiency and run a better business.
Top 3 Features for Outfitters:
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Guide Scheduling and live availability
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Free & Integrated Liability Waivers
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No-Code website integration
Origin can handle trips of any duration, whether it's 1 hour or 7 days, the duration of each trip is totally customizable.
Learn more.
Resmark Systems
As both a reservation and marketing system, Resmark helps businesses get more bookings with less effort and operate more efficiently.
Top 3 Features for Outfitters:
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CruiseControl: Automate everything from lead generation to personalized follow-up, trip-specific messaging, and review solicitation to save time, generate more sales, and provide consistent 5-star service
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WaiverSign: The best online waiver integration on the market gives you perfectly-linked contact data for all participants plus additional tools that improve your marketing
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Booking Tools & Rules: A suite of tools including private party direct booking links, custom search filters, and unique inventory settings allow operators to improve the booking process for employees and customers
Resmark Systems supports both single-day & multi-day operators.
Learn more.
Rezdy
Rezdy is a top-rated booking software, allowing you to automate your processes & getting more bookings while offering excellent local support 24/7, full control of your data & account, and highly competitive pricing of just $0/month subscription, 3% online booking fee.
Top 3 Features for Outfitters:
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Rezdy Marketplace: a way to resell other tours & activities in your area & deliver an even better customer experience while building great relationships with your local community.
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Mobile App: Access your daily manifest, add bookings for walk-ins, manage existing bookings, check-in guests via QR code & take payments all from your mobile device.
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Automated customizable emails: As an adventure company, there is likely a lot that a guest will need to prepare before their trip. Sending automatic booking confirmations, reminders, follow-ups, payment requests and more will save you time so you can focus on delivering your tour & activity!
Rezdy serves both single-day trips & multi-day trips and has customers across both categories.
Learn more.
Romeo Bravo Software
Romeo Bravo Software provides technology and products that increase sales and profitability for ranches, lodges, and outfitters that specialize in the business of adventure travel and outdoor recreation.
Top 3 Features for Outfitters:
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Yellowstone: Web-Based ERP software that helps you run your entire lodge, ranch or outfitter business, supporting automation and processes in lodging reservations, activity booking, accounting, correspondence, reporting, Retail POS, digital payment processing and more.
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Guide Pointer: Web-based scheduling and business management software designed for outfitters and guides supporting automation in trip booking, correspondence, scheduling, billing, public land use reporting, destination travel & hosted trip management, and more
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Online Booking: Fully integrated into your website and our Yellowstone system, your client will process a fully PCI compliant transaction without ever leaving your website or redirected to a 3rd party.
Romeo Bravo serves both single-day & multi-day trips.
Learn more.
Next Steps
Each restech platform provides similar overall operations features for outfitters, but offers a variety of more detailed and niche functions depending on how you run your business. To find the best software for your business, we encourage a conversation with those on this list that fit your basic needs first, then cover the more unique challenges you may be facing with your current technology or processes.
You can find many of these companies at the America Outdoors Conference & Outfitter Expo! Learn more about the conference.